Contact Us
A Little Help Goes a Long Way
Finding the right fit, checking on an order, or arranging a return should never feel complicated. At Karumail, we're here to help make your shopping experience clear and comfortable, from the moment you browse to the moment your order arrives.
Whether you have a question about sizing, product details, delivery, payment, or a return, please get in touch. Including your order number in your message will help us assist you more efficiently.
Customer Support
Email: info@karumail.com
Phone: +86 17732121588
Website: https://www.karumail.com
For order-related questions, please include your order number and a brief description of your request.
Business Information
Brand Name: Karumail
Legal Company Name: Lingshui Wanqiang Trading Co., Ltd.
Registered Office:
A7-5, Chuangye Office Building, Binhe South 2nd Heng Road, Yelin Town, Lingshui Li Autonomous County, Hainan Province, China.
This is our registered business address for company-registration and administrative correspondence.
Dispatch & Returns Address
Designated Operational Address:
Airport Road 11, Airport Area, Meilan District, Haikou, Hainan Province, China.
This address is designated for dispatch and returns operations. Please contact us before sending a return parcel so we can confirm the complete recipient details and acceptance arrangements.
Please note: Our registered office and our designated dispatch and returns address serve different purposes. The registered office is not presented as the parcel warehouse or return-receiving facility.
We're Here to Help
At Karumail, we believe the details matter just as much as the clothes themselves. If something about your order is unclear, we'd rather you ask than be left guessing.
Thank you for shopping with Karumail.